1. Information We Collect

To deliver a secure, personalized, and effective experience, we collect the following categories of information when you use our application:

A. Personal Information You Voluntarily Provide

When you choose to create an account, complete your profile, or engage with specific features of the app, you may provide us with the following personal details:

• Contact Information: Such as your first and last name, date of birth, state of residency, zip code, email address, and phone number
• Profile Information: Including recovery-related details such as:
  • Sobriety or abstinence date(s)
  • Types of substances previously used or unwanted behaviors addressed
  • Personal recovery milestones (e.g., number of days sober)
  • Custom recovery goals or intentions you choose to track or share

B. Automatically Collected Information

When you access or use the app, we automatically collect certain technical and usage-related data to maintain functionality, optimize performance, and enhance user experience. This includes:

• Device and Technical Data:
  • IP address
  • Device type and model
  • Operating system version
  • App version
  • Unique device identifiers
• Usage Data:
  • App navigation and interaction patterns
  • Time spent on specific features or modules
  • Log data and access times
  • Clickstream behavior

C. Sensitive Information

• Substance Use History:
  • Type(s) of substance(s) used or behaviors addressed
  • Date(s) of last use or occurrence

D. In-App Purchases

When you make an in-app purchase we collect data such as your Apple ID, payment method, first name, and mailing and billing address. We recognize the deeply personal nature of this information and treat it with the highest standard of confidentiality and care. Access to sensitive data is strictly limited to essential personnel or systems, and it is never sold, disclosed, or shared without your explicit consent, except as required by law or to protect your vital interests.

2. How We Use Your Information

• Deliver and personalize services based on your profile, goals, and usage patterns
• Facilitate peer support, including connecting users with support or recovery services (if you opt-in)
• Improve the functionality and user experience through usage analytics and feedback
• Communicate important updates, feature changes, recovery resources, and support messages relevant to your experience
• Maintain safety and ensure compliance with legal, regulatory, and ethical obligations
• For in-app purchases, enhance your purchasing experience, track purchases, and finalize or ship orders

3. Sharing Your Information

• With Apple: User data is shared with Apple for in-app purchases and subscription management.
• With Your Explicit Consent: If you choose to share your information with support via app features.
• With Service Providers: Trusted third-party vendors (e.g., hosting, analytics, messaging, payment processors) are contractually bound to protect your data.
• For Legal or Safety Reasons: We may disclose information to authorities if legally required or to protect user safety.

4. Zoom Integration & Third-Party Services

• Our app integrates with Zoom to offer virtual support with paid subscription.
• You agree to Zoom’s Terms of Service and Privacy Policy.
• We do not record, store, or access Zoom meeting content.
• Zoom may independently collect data per its own policies.
• We are not responsible for the privacy practices of third-party services. Please review their policies before sharing personal information.

5. Anonymized Data Use

We may use de-identified and aggregated data for purposes such as:

• Improving app performance and features
• Supporting addiction recovery research

This data cannot identify you personally.

6. Your Rights & Choices

• Access and Correction: Update your personal details via app settings.
• Opt-Out of Communications: Manage or disable notifications via your privacy settings.
• Account Deletion and Data Removal: Contact [email protected] to delete your account and data.

7. Data Retention Policy

• We retain personal data only as long as needed for service delivery or legal obligations.
• Upon account deletion, personal data is erased within 30 days unless retention is legally required.

8. Emergency & Crisis Support Disclaimer

Connect Sobriety is not an emergency support service. In a crisis, please contact:

• Emergency services (e.g., 911 in the U.S.)
• A regional crisis support line (e.g., SAMHSA: 1-800-662-HELP)

9. Security Measures

• Data encryption in transit and storage
• Role-based access restrictions
• Ongoing monitoring for security vulnerabilities
• No system is entirely immune; users should also take personal precautions.

10. Minors’ Privacy

Our services are for individuals aged 18 and older. We do not knowingly collect data from minors.

11. Compliance with Regulations

We comply with HIPAA and GDPR as applicable, ensuring secure handling of sensitive health information.

12. Changes to This Privacy Notice

We may update this Privacy Policy periodically. Updates will be communicated via the app or website.
Continued app use indicates acceptance of updated terms.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
Connect Sobriety
📧 [email protected]

Acknowledgment: By using Connect Sobriety, you acknowledge that you have read, understood, and agreed to this Privacy Policy.